Legal notice

The access and use of the sites www.mentavalencia.com attributes to the navigator the condition of User, who, from the moment of access to said websites, unambiguously accepts the general conditions of use that are detailed below. present conditions are applicable without prejudice to the conditions of purchase of tickets as established in the fifth section, and without prejudice to other services and / or products subject to other conditions, whose application, when appropriate, will not exclude in any case the application of the present conditions.

1. INTELLECTUAL PROPERTY

MINT ADVS. S.L. holds the intellectual property rights over the different contents shown on the website www.mentavalencia.com such as, among others, texts, photographs, images, combinations of spot colors, and audio and video files, or, where appropriate, third-party permits for their use. Also, MENTA ADVS. S.L. it holds the intellectual property rights derived from the structure, selection, arrangement and presentation of such contents. The reproduction, distribution, public communication (also in the mode of making available) and transformation of such contents, whether total or partial, and / or any uses of content owned by MENTA ADVS. S.L., and not expressly provided for by current legislation, will only be possible through a contract signed with MENTA ADVS. S.L. and in accordance with the terms and conditions stipulated therein. The unauthorized use of the content displayed on the Web pages www.mentavalencia.com may give rise to the exercise of legal actions that correspond to MENTA ADVS. S.L. , including the claim for damages. Every user interested in making use, whatever the type, of the photographs of the gallery contained in the web pages www.mentavalencia.com, can request MENTA ADVS. S.L. a license to use the contact addresses offered on the aforementioned page.

2. INDUSTRIAL PROPERTY

MINT ADVS. S.L. is the owner of a whole series of trademark registrations that protect both the image and the name of Menta Valencia, as well as other elements for a wide variety of products and services. MINT ADVS. S.L .. is responsible for the commercial exploitation of trademark registrations, both directly and through the granting of licenses to third parties. The exploitation of the mentioned trademark registrations by third parties will only be possible through a contract signed with MENTA ADVS. S.L. and in accordance with the terms and conditions stipulated therein. Unauthorized exploitation of the aforementioned trademark registrations or any other sign that may be identical or similar, to distinguish any products and / or services, may result in the exercise of legal actions that correspond to MENTA ADVS. S.L., including damages. On the websites www.mentavalencia.com, links to other websites will be displayed promptly, without deducting the existence of a legal relationship between MENTA ADVS. S.L. and those, and / or their owners, and without MENTA ADVS. S.L. assumes responsibility over the contents of the linked website, which will correspond to its legitimate owner, under the terms provided by current legislation.

3. INFORMATION LSSIICE

In accordance with the obligations set forth in Law 34/2002, on services of the Information Society and electronic commerce (also known as LSSICE), MENTA ADVS. S.L. states that the domains www.mentavalencia.com and www.mentacultural.com are owned by MENTA ADVS.S.L., with C.I.F. B-31914260, and address at Calle Caballeros, 35. 46001 Valencia (Valencia) and contact email address info@mentacultural.com Que MENTA ADVS. S.L .. is registered in the Mercantile Registry of Pamplona, in volume 41.871, page 183, page number B-223.546.

4. CONDITIONS FOR PURCHASING TICKETS

All the modalities of visit of the User to Mint ADVS. S.L. They will also be subject to these conditions, whose application the User expressly accepts when formalizing the purchase of one or more tickets: The sale of “Tickets” of Mint ADVS. S.L. It comprises two modalities: ⋅ Entrances to the free or guided visit of the “Spaces” ⋅ Entrances to the guided “Tours” that are offered on our website (with the exception of the “Mint Tour”)

General categories of ticketsThe different general categories of tickets are the following: – General: Adult: from 18 years old. – Reduced: students, pensioners, unemployed people, people with disabilities, members of large families (always presenting the corresponding accreditation) – Free: official tourist guides (showing accreditation) and children under 12 years old. Through the sections “TICKETS” or “BUY” accessible on the site www.mentavalencia.com, the user accesses a link where the user can buy access tickets or enjoyment to: Spaces: the Parish of San Nicolás of Valencia and the Silk Museum of Valencia and that allows to visit with audioguide or guided tour all those areas of public access that are clearly delimited, not being possible to access or visit the spaces of unauthorized entry. Routes: allows you to enjoy each of the activities described in the sections “TOURS”, according to the duration and content described in them. With the purchase of the entry of a category, the User declares that he meets the requirements of age or conditions that are detailed to access the SPACES or enjoy the routes with the specific category of entry; reserving in any case MENTA ADVS. SL, the right to demand documents proving age, title or residence, which must be shown before accessing, and which, in the absence of them, will imply the refusal to enter the “SPACES” or “TOURS”, to not be that the difference between the amount paid and that of the corresponding entry is paid, by failing to meet the conditions for that entry category. The User has several types of tickets at his disposal, whose characteristics and retail price (RRP) ) are informed in the purchase process.Payment of ticketsThe conditions and forms of payment for the purchase of tickets for the visit to “SPACES” or “TOURS” are reported in detail in the purchase process, managed by MENTA ADVS. SLReception of the entryIn the maximum period of twenty-four (24) working hours, from the completion of the payment, the User will receive an email confirming the effective purchase of the / s / s, where you will receive a link with the tickets purchased and that allow you access to the site without having to go through the ticket office. The confirmation of the order received by the User is not valid as an invoice, only as proof of purchase. In case of wishing an invoice, the User must inform our visitor’s attention in the e-mail address info@mentacultural.com Absence of the right of withdrawal with respect to the entry tickets “TOURS” For the ticket modalities to the ” TOURS “, the User will not be assisted by the right of withdrawal of the purchase of tickets, as it is a service linked to a leisure activity, with the forecast of a specific date and period of execution, as established by articles 97 l), and 103 letter l) of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws. As compensation, it is possible to use the entry already acquired in the same product or another offered in www.mentavalencia.com, adjusting to the date and time available. Right of withdrawal in the modality d and entry “SPACES” In the entry mode “SPACES” already mentioned, the User will be assisted by the right of withdrawal, according to art. 68 and subsequent of the aforementioned General Law for the Defense of Consumers and Users, as the User has the right to visit the Parish of San Nicolás and the Silk Museum without setting a specific date and time, within a maximum period six (6) months and without other limitations than the opening and closing of both spaces, or the exceptional case that the capacity of both was complete the day of your visit. The withdrawal will entail the exchange of the ticket for another available service and that fits the user’s needs among those offered by Menta ADVS. S.L. The User can not exercise his right of withdrawal in the event of the refusal of Menta ADVS staff. S.L. to allow the User access to the premises with said entry, for not complying with the conditions applicable to this modality of entry, and / or with these general conditions. Once exercised by the User, his / her right to cancel the entry, the User may not make use of said entry, in accordance with the provisions of articles 1,303 and 1,308 of the Civil Code. For any incident, claim or exercise of their rights, the User may send an email to the address info@mentacultural.com .

5. RIGHT OF ADMISSION AND CANCELLATIONS BY FORCE MAJEURE

MINT ADVS. S.L .. reserves the right of admission, and in particular to deny access to the “SPACES” or “TOURS” of those Users who, due to their behavior, may alter the security of the interior of the building.MENTA ADVS. S.L. reserves the right to cancel and / or modify the programming of shows, sessions and / or events of any kind for reasons of force majeure, and / or alien to its will and duly justified, without prior notice to the User and without There is no compensation for any kind in favor of the User, with the exception, when applicable, of the refund of the unused ticket price.

6. NULLITY OF CONDITIONS

In the event that the nullity of any of the present conditions is judicially declared, the validity of the rest of the same here contained and not affected by said declaration of nullity will remain, maintaining the spirit and purpose of the present general conditions.

7. CONFLICT RESOLUTION

It is reported that Menta ADVS. S.L. It does not appear attached to any dispute resolution platform in terms of consumption or arbitration, being available to its users-customers in the customer service channels that appear on the Web. But in accordance with the Regulation 524/2013 of the European Parliament and of the Council, of May 21, 2013, on resolution of online litigation in consumer matters, the existence of a European platform for the resolution of conflicts is reported, which it may be used in the field of electronic commerce; You can get more information at: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage.

8. APPLICABLE LAW AND JURISDICTION

These general conditions are governed by Spanish legislation. Any controversy arising from the interpretation or execution that may arise in relation to the validity, interpretation, compliance or resolution of this contract shall be submitted to the jurisdiction and competence of the courts and tribunals of the city of Valencia (Spain), waiving the jurisdiction that may correspond to the User, provided that the applicable legislation so allows and it is not a final User, in which case it will be submitted to the jurisdiction and competence of the courts and tribunals of the User’s domicile, or of the city of Valencia ( Spain), because it is the place of fulfillment of the obligation, at the option of the plaintiff.